Thursday, December 24, 2015

Trouble Shooting:User cannot add the network printer access denied error.

Problem


  User cannot add the network printer access denied 
error.

  Solution: 

First thing need to update the local group policy editor.

To update/remove the policy from the printer:

1.) Open/look for run in the start menu or press window key + r.

2.) type gpedit.msc

3.) Go to computer configuration>administration template>printers

4.) Double click point and print restrictions.

5.) Click disabled and apply.

6.) Go to start type cmd>right click run as administrator.

7.) Run the gpupdate from command prompt.

8.) Let it apply the update and close the command prompt.

9.) Try reconnect again the printer.

10.)Go to run type \\xxxprint just let it install and should be fine.

Working of an Optical Mouse


Sunday, December 13, 2015

Trouble Shooting:Wireless Icon Display as red X

Wireless Icon Display as red X 

NOTE: No Matter What You Do Please Export Out The Registry Key First.

Method 1:

1.  Open Regedit @ Registry

2.  Expand HKEY_LOCAL_MACHINE

3. Expand Software

4. Expand Microsoft

5. Expand Windows NT

6. Expand Current Version

7. Expand Networklists

8. Expand Profiles 

9. Click on the folders under the profile and next to Description it will have the name of the connection pick the folder that has the name if the one u are using and Right Click it go to permissions in user take allow full control should work for you now.

10.Restart 

Method 2:

Follow above step 1 to 7 and continue the following.

1.  Expand Nla

2.  Right click and Rename Cache to e.g. Cache.old

3.     Reboot your machine

Friday, December 11, 2015

Trouble Shooting:In window 7 user sometimes may encounter windows will not shut down totally.

Problem:


  In window 7 user sometimes may encounter windows will not shut down totally. 

 Solution:  

You can try and apply these steps to repair it from the registry.

1.) Press windows + r key RUN.

2.) Type regedit click ok.

3.) Navigate to hkey_local_machine\system\currentcontrolset

     \control\crashcontrol.

4.) Right click on autoreboot modify and change the value to 0.

5.) Exit and reboot.

Wednesday, December 2, 2015

Trouble Shooting:Sometimes we may encounter the wireless icon limited and no connection after we do the usual thing that we all know that we can apply e.g winsock reset,resetting wi-fi device,removing ms isatap adapter,6to4,ipconfig /release/renew,winpkfilter,uninstall/reinstall firewall and unjoin/rejoin domain but still not able to repair the connection.

Problem :

 Sometimes we may encounter the wireless icon limited and no connection after we do the usual thing that we all know that we can apply e.g winsock reset,resetting wi-fi device,removing ms isatap adapter,6to4,ipconfig /release/renew,winpkfilter,uninstall/reinstall firewall and unjoin/rejoin domain but still not able to repair the connection. 

Solution: 

Here's a alternative way to share to repair the wireless connection thru command prompt/line, you may try and apply it. wherein: 

arp -d *: Address resolution protocol, cache is flushed.nbtstat

-R: Reload of the NetBIOS name cache.nbtstat 

-RR: NetBIOS name update is sent

.flushdns: Domain Name System cache is flushed. 

1.) Command prompt run as administrator.

2.) Type route -f

3.) Type arp -d *

4.) Type nbtstat -R

5.) Type nbtstat -RR

6.) Type ipconfig /flushdns

7.) Type ipconfig /registerdns

Mother Board Parts


Saturday, November 28, 2015

Trouble Shooting:"Could not open the page, too many redirects"

Problem:

"Could not open the page, too many redirects"

Solution:


This issue is typically caused by the website you're trying to view, not by Safari. Safari may be able to open the website at a later time, when the website's redirect problem has been corrected.

Occasionally, the issue might be caused by an interaction with Safari. The issue may also occur because redirect information has been retained beyond its useful life.  In some cases, resetting Safari may allow you to regain access to a website. To do that, follow these steps:

1. Setting > Safari
2. "Clear cookies and Data" and "Clear History."
3. in privacy section see "accept cookies" and select "from visited"

If the issue persists, sending feedback to the affected website may help. You can also send feedback to Apple by choosing Safari > Report Bugs to Apple.

Wednesday, November 25, 2015

Trouble Shooting:User When starting Outlook, they get the following error message “Outlook could not create the work file. Check the temp environment variable.”

Problem :

User When starting Outlook, they get the following error message “Outlook could not create the work file. Check the temp environment variable.”

Solution:

The variable Outlook is referring to its the location of the Cache variable which is normally pointing to your Temporary Internet Files folder. Currently it is referring to a place which doesn’t exist.

In order to reset this location, you’ll need to go through the Registry;

1.) Press windows + r Run program

2.) Type regedit.

3.) Navigate to key:

hkey_current_user\Software\Microsoft\Windows\CurrentVersion\Explorer\User shell folders


windows value name : cache
windows value type : reg
_expand_sz

By default the Value should point to;

Windows XP: %USERPROFILE%\Local Settings\Temporary Internet Files

Windows vista & 7: %USERPROFILE%\Appdata\Local\Microsoft\Windows\Temporary Internet Files

Tuesday, November 24, 2015

Some times when we try to install a program, we will get an error ”The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”

Problem:

Some times when we try to install a program, we will get an error ”The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.”

Cause:

The registry under

“HKEY_lOCAL_MACHINE/SYSTEM/CurrentControlSet/services/msiserver”

has been corrupted.

Solution:

The solution is deleting this registry key and importing the msiserver registry key from another working machine. Restart computer then issue will be gone.

Monday, November 23, 2015

Cannot activate the call forwarding function

Problem:

 

Cannot activate the call forwarding function

Solution:

Call forwarding function on softphone:

a)       Normal way for users to set up call-forwarding:

1)       Turn on VPN

2)       Launch the My Instant Communicator (MyIC) softphone application

3)       Users can change the call-routing profile by right-clicking on the MyIC icon in the taskbar

4)       Select “My routing profile”

5)       Select “Forward other”

6)       A pop-up window will appear

7)       Have the user fill in their other/mobile number in the top field

8)       Click on “Apply” to save the change, and “Ok” to exit.

9)       The MyIC App should pop up a message to say that calls have been forwarded to the user’s other/mobile number.

 

b)       In the event that the users are unable to set up the call-forwarding normally, please follow these steps:

1)       Turn on VPN

2)       Launch the My Instant Communicator (MyIC) softphone application

3)       Right-click on the MyIC icon in the taskbar

4)       Select Options

5)       Select “Open My Routing Number”

6)       A windows Internet Explorer (IE) window should pop up

7)       There will be 4 rows of items on the IE screen: 1st row having being a Turn on/off  button

8)       Click on the “Configuration” button of the 2nd row, it looks like a small spanner with a gear

9)       You should come to second page with another 3 rows.

10)   Click on the drop down menu of the first row that says “Route Calls to”, and select “Other number”

11)   2 more columns should pop up, “Name” and “Number”.

12)   Entire the user’s name in the “Name Column” and enter the user’s mobile number in the “Number column”.

13)   Click on “Ok” at the bottom right side of the screen to save

14)   You should go back to the 1st page see in Step 7).

15)   Now click on the Turn On/off button in the 1st row. The Turn on/off button is just a red circle when off, and turns green when turned On.

16)   Once turned on, you can close this IE window.

17)   Give your DID number a test call, and see if the call is forwarded to your mobile number instead.

Sunday, November 22, 2015

Computer Hardwares


Unable to view equation in Ms Word 2010


Problem:

Unable to view equation in Ms Word 2010

Solution:

1. Launch Ms Word 2010 and open the respective word document with the embedded equation.

2. Go to "File" and select "options".

3. A new windows of "Word Options" will pop up.

4. On the left hand side, select "advanced".

5. Scroll down to the title of "Show Document Content".

6. Uncheck the "Show field codes instead of their values" box.

7. Click on "OK" button. And now you are able to view the equation in your Ms Word 2010.

Saturday, November 21, 2015

The error message show that "Not enough storage is available to process this command".


Problem:

 

The error message show that "Not enough storage is available to process this command".

Solution:

To change the IRPStackSize, do the following;

1. Click on Start > Run > regedit & press Enter

2. Find this key name  HKLM\SYSTEM\CurrentControlSet\services\LanmanServer\Parameters

3. Locate IRPStackSize

4. If this value does not exist Right Click on Parameters key and Click on New > Dword Value and type in IRPStackSize under the name.

5. The name of the value must be exactly (combination of uppercase and lowercase letters).

6. Right Click on the IRPStackSize and click on Modify

7. Select Decimal enter a value higher than 15(Maximum Value is 50 decimal) and Click Ok

8. You can close the registry editor and restart your computer.

windows update. The error message show that " Windows update so far can't check update, because services haven't run, maybe need restart laptop".

windows update. The error message show that " Windows update so far can't check update, because services haven't run, maybe need restart laptop".

Solution 1:

Start -> Run -> Services.msc -> Windows Update -> Start or Restart Windows update

Solution 2:

1) Start -> Run -> cmd -> type "net stop wuauserv"

2) Start -> Run -> type "%windir%" -> Find SoftwareDistribution folder -> delete or rename this folder

3) Start -> Run -> cmd -> type "net start wuauserv"

4) Restart laptop and do windows update. Done!


Friday, November 20, 2015

It's no sound when playing video in google chrome.



Problem:

It's no sound when playing video in google chrome.

Solution:

1) Type "chrome://plugins/" in google chrome address bar.

2) You can see there are 2 option in adobe flash player. Disable the latest version.

3) Reopen or refresh google chrome. Done! 

Tuesday, April 14, 2015

How to check the size of the folders in Outlook?

Problem:

How to check the size of the folders in Outlook?

Solution:

1. Right click on the folder that you want to check and select properties

2. Under general click folder size

3. Then you will see there the size of the folder under local data and  server data

4. Done.

 


How to remove a profile in Microsoft Outlook?


Problem:

How to remove a profile in Microsoft Outlook?

Solution:

1) Exit from the Outlook application.

2) Open the Control Panel and double click on the ‘Mail’ icon.

3) Then click on ‘Show Profiles’ tab in the window that appears on the screen.

4) Now select the profile that you want to remove and then click on “Remove” button.

NOTE: - deleting a Profile does not delete the Outlook data Files. Only the profile gets deleted.