Wednesday, November 25, 2015

Trouble Shooting:User When starting Outlook, they get the following error message “Outlook could not create the work file. Check the temp environment variable.”

Problem :

User When starting Outlook, they get the following error message “Outlook could not create the work file. Check the temp environment variable.”

Solution:

The variable Outlook is referring to its the location of the Cache variable which is normally pointing to your Temporary Internet Files folder. Currently it is referring to a place which doesn’t exist.

In order to reset this location, you’ll need to go through the Registry;

1.) Press windows + r Run program

2.) Type regedit.

3.) Navigate to key:

hkey_current_user\Software\Microsoft\Windows\CurrentVersion\Explorer\User shell folders


windows value name : cache
windows value type : reg
_expand_sz

By default the Value should point to;

Windows XP: %USERPROFILE%\Local Settings\Temporary Internet Files

Windows vista & 7: %USERPROFILE%\Appdata\Local\Microsoft\Windows\Temporary Internet Files

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